Privacy Policy

Last updated: 08 Aug, 2025

1. Introduction

This Privacy Policy explains how First Choice Cash and Carry Ltd. (“we”, “our”, “us”) collects, uses, and protects your personal data when you use our B2B eCommerce website and mobile application (together, the “Platform”).

We are committed to safeguarding your privacy and complying with applicable data protection laws in the United Kingdom, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our Platform, you agree to the terms of this Privacy Policy.

2. Data Controller

First Choice Cash and Carry Ltd. is the data controller responsible for your personal data.

Registered Address: 28 Merefield Street, Rochdale, England, OL11 3RU, UK
Phone: 07727065298
Company Registration Number: 11257543
Contact Email: info@fcmarket.com

3. Information We Collect

We may collect and process the following categories of personal data:

3.1 Information You Provide to Us

Business name and contact details
Your name, job title, and work email address
Login credentials (username and password)
Billing and payment information
Delivery addresses
Communication records (emails, chat messages, support tickets)

3.2 Information We Collect Automatically

Device identifiers (IP address, browser type, operating system)
Usage data (pages visited, time spent, features used)
Mobile device information (app version, device model)
Cookies and similar tracking technologies

3.3 Information from Third Parties

We may receive information from:

Payment processors
Delivery and logistics partners
Business directories or trade associations

4. How We Use Your Information

We use your personal data for the following purposes:

Processing and fulfilling orders
Managing your business account
Providing customer service and technical support
Personalising your experience on our Platform
Sending service-related communications
Marketing relevant products and offers (with your consent where required)
Fraud prevention and security monitoring
Complying with legal obligations

5. Legal Basis for Processing

We process your personal data under the following legal bases:

Performance of a contract – to provide you with the goods/services you request
Legitimate interests – for business operations, fraud prevention, and marketing to existing business customers
Legal obligation – to meet regulatory or tax requirements
Consent – for optional marketing or analytics activities

6. Sharing Your Information

We may share your data with:

Payment gateways and banks
Logistics and courier partners
IT and cloud service providers
Professional advisers (accountants, lawyers)
Government authorities where required by law

We do not sell your personal data.

7. International Data Transfers

If your data is transferred outside the UK, we ensure adequate safeguards are in place, such as UK-approved standard contractual clauses.

8. Data Retention

We keep your personal data only as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting obligations.

9. Your Rights Under UK GDPR

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data (“right to be forgotten”)
Object to certain processing activities
Request data portability
Withdraw consent at any time

To exercise these rights, contact us at [Insert Email Address].

10. Cookies & Tracking

We use cookies and similar technologies for site functionality, analytics, and advertising.
You can manage your cookie preferences via your browser or device settings.

11. Security Measures

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our Platform with the revised “Last Updated” date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data:
First Choice Cash and Carry Ltd.
28 Merefield Street, Rochdale, England, OL11 3RU, UK
Email: info@fcmarket.com
Phone: 07727065298